Call Centre & Customer Services Summit

18th-19th April 2016 Radisson Blu Hotel, London Stansted

Specifically organised for professionals within the Call Centre and Customer Services sector, this event will offer access to a selection of reputable providers and suppliers via a series of structured meetings and workshops. The Summit is designed to help call centre professionals to discuss their plans, generate new ideas and share information in a non-pressured environment.

The suppliers spend one-to-one time with potential clients to discuss future requirements as well as forging business links. Senior managers, directors and buyers in attendance also have the opportunity to create fresh contacts and enjoy the networking opportunities.

Follow the event on Twitter @callcentrecssum


For delegates your complimentary place includes:

  • Free Discussion Groups.
  • The discussion groups hosted at this Summit are totally complimentary and are chaired by leading experts within the industry. Designed to help equip you with the practical skills you need, the event's free workshops are essential for the leading professionals in the sector.

  • Free accommodation, meals & refreshments (for early registrants)
  • Early registrants are guaranteed complimentary accommodation at a top hotel, plus all meals and refreshments throughout the course of the event.

  • Unparalleled networking opportunities.
  • In addition to high profile meetings and introductions, this Summit offers a range of unparalleled networking opportunities with potential business partners.

  • A relaxed businesslike environment.
  • The Summit is held in a high profile hotel which creates the perfect business ambience for networking and meeting other top professionals in your industry.

  • Luxury hotel venues.
  • In conjunction with one of the UK’s top venue finders, we aim to combine the best of both worlds, with many of our venues not only offering top quality business facilities, but also excellent spa, leisure or golfing opportunities.

  • An event where you are in charge.
  • You are 100% in control of your itinerary - you only meet the suppliers you want to meet and who are suitable for your specific business.

  • A professional, time saving way to find product, service and solution providers.
  • All Suppliers attending the Summit offer high quality industry-specific products and services.

  • A ‘no hassle, no hard sell’ environment.
  • This event imposes a strict 'no hassle, no hard sell' ethos so you can browse and meet key suppliers without any unnecessary pressure.

  • Only 65 places available.
  • The Call Centre and Customer Service Summit is limited to 65 complimentary delegate places


This Summit offers you an efficient and stress-free way to see what’s new in the industry and make profitable connections and partnerships.

Contact for enquiries or booking:
Georgia Fiddes at This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or call 01992 374100



For suppliers and solution providers it offers:

No time wasters.

All delegates attending this Summit are all key decision makers for their business so you can be assured you'll only deal with the top professionals in the call centre industry.

You’re meeting buyers who want to meet you.

 All delegates are pre-qualified, ensuring your Summit itinerary and matched meetings will be 100% relevant to your company.

No standing around waiting for prospects to find your stand.

From the breakfast table to after dinner drinks, you'll be networking and making valuable business contacts throughout the entire day.

Limited competition.

 This event is open to a strictly limited number of suppliers in each sector, so you can feel confident your business will get the exposure it deserves when you attend.

Inclusive package.

 The summit package is fully inclusive of accommodation, meals and refreshments plus your private meeting booth, all stand furniture, lighting and electrics.

New prospects at each event.

 We do not invite clients back, so at every Forum it will be a new selection of buyers to meet.

For more information about exhibiting at this Summit contact:
Gayle Buckland at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 01992 374100

A professional time saving way to find product, service and solution suppliers.

The Call Centre & Customer Services Summit organised by Forum Events is one of the most effective ways of searching for new suppliers that can meet your business specifications. Attending a Forum Event not only offers you the opportunity to speak to a far wider range of call centre suppliers but it also saves you time. This is because you don't have to search high and low for the most relevant supplier as they are all located under one roof. You can speak privately with any of the sellers at one of our Forums or Summits and discuss what they can do to meet your business requirements. For more information contact us today through phone or email.

Unparalleled networking opportunities

Chatting with interesting people who share the same objectives as you and focussing on mutual business strategies are just a couple of the main features of the events put together by the experts who plan our summits. There is an abundant selection of unparalleled networking opportunities to experience and take advantage of, whether it's from fellow delegates working within your field or solution providers and suppliers who boast both fantastic deals and products. Generating contacts is a super way to bolster your persona and reinforce your place in the market - our events are guaranteed to get you moving in the right direction.

No time wasters

The clients who attend our events are all decision makers and specifiers who are keen to reduce their expenditure and manage their budget in a clever fashion. The power is in their hands to make the important choices, which means no time wasters will be in attendance at any point - there'll only be people who are concentrating on achieving their objectives and dealing with conscientious providers. Every event promises to garner results for you as the supplier as well as being a superb resource for the visiting delegates so there's no need to be worried that your hard work will be wasted.