The 9th Call Centre & Customer Services
Summit

16th-17th March 2009 | Book online

'Good opportunity to see a variety of providers in one place
with no hard sell.'
Arcadia Group Ltd

Since it's launch in early 2004 The Call Centre & Customer Services Summit has become the one of the most important events in the contact centre industry.  Serving both the call centre and customer service sectors this event has consistently grown until now the demand for places has meant the Summit runs twice a year, in spring and autumn.

'An excellent way to view contact centre technology in block.
Allows you to explore new products.'
Bradford and Bingley

The 9th Call Centre & Customer Service Summit will be held on the 16th & 17th March, 2009, and will once again be totally focused on what’s important for you and your requirements. Dedicated to bringing together senior CC & CS Professionals who are actively seeking solutions, and by carefully monitoring their areas of interest our experienced team can ensure that only relevant providers attend, and a programme is individually created for each attendee.

'A very informative event. I have already set up meetings with
two potential suppliers. Very worthwhile.'
O2

For Delegates
The requirement for companies to run a cost efficient and customer friendly contact centre has become vital, and with so many new products becoming available it can be difficult to be sure you are making the right choices. By taking just a day and a half out from the office you can meet with leading providers, in confidence. Combine this with the workshops, the invaluable networking, gala dinner and complimentary accommodation, The Call Centre & Customer Services Summit puts you back in control!

'The Summit was exactly as promised. An informal relaxed environment and an excellent way to meet people from the industry and get relevant information about how suppliers could help.'
Lloyds TSB Insurance

Book online

For Suppliers
Attendance is limited to ensure diversity, and sector representation is matched to delegate demand. This is your opportunity to build valuable new relationships and increase your company’s profile. Our award winner formula will, over two days, place you in face to face meetings with CC & CS professionals interested in your services. From beginning to end our team will work with you to ensure your time at the Summit is a valuable and profitable experience. As attendance is limited it is recommended that you secure your place early.

Prefer to talk?
Then call me on 01992 374 100.
Frances Lee
The Call Centre & Customer Services Summit
f.lee@forumevents.co.uk